Business process outsourcing (BPO) contracts your non-primary business functions and activities to iWantHelp as a third-party provider. Your organization focuses on primary business functions, increasing performance, productivity, and profitability. iWantHelp is a leading international BPO company. Our superior experts assist your organization to refine processes such as:
Outsourcing non-primary functions affords key employees time to build the company’s core business through increased efficiency and streamlined business processes.
Because your time is too valuable to spend on non-core business activities.
Customer service is a foundation for organizational success and profitability. Customer service done right rewards you with repeat business, loyalty, cross-selling opportunities and word-of-mouth recommendations.
But customer service — online or on the phone — is costly. Labour costs rise and technological advances mean customers expect more. The solution is customer service outsourcing. Delegate your customer service to allow your organization to consolidate operations, increase responsiveness and reduce costs.
Collecting payments or customer information online puts your organization at risk. New laws hold businesses more accountable than ever for liability for fraud perpetrated by third parties, like data breaches.
Internet fraud losses represent between 4% to 10% net annually, so organizations must protect themselves. iWantHelp provides fraud and risk management services to:
The iWantHelp management team has 10+ years of experience in compliance and (AML) legislation in both the regulated and non-regulated sectors. iWantHelp develops a complete fraud risk profile to decrease your online losses. Companies opting for fraud management decrease net losses significantly.
In response to fraud screening: We provide risk assessment based on a proactive and preemptive approach with the help of constant monitoring to prevent fraud trends to take off and cause potential harm to our client , reactive Risk and Fraud while effective it doesn't produce the same benefits as the ones provided by a vigilant eye
Acquiring new customers is much more expensive than keeping current customers. Loyalty is crucial for converting one-time customers into long-term brand advocates.
The proven expertise of the iWantHelp team creates extremely effective and profitable strategies for:
No matter the issue, we create a sense of dependability, which develops customer loyalty for your organization.
Every organization requires unique back-office services and payment solutions. iWantHelp begins the journey with a thorough analysis of what payment solutions you require.
Then, we recommend a payment solution strategy to improve productivity and profitability. Options include:
There are many critical choices to make, such as implementation lead time and scalability. Avoid the hassles in finding and negotiating payment methods with merchants and setting up and maintaining a payment program for your business.
Language barriers complicate business transactions in new markets. Language differences in structure, syntax and idiomatic expression completely alter the meaning of a phrase with just one word.
And misunderstanding a linguistic or cultural inference costs, so it is imperative to work with the best as you expand your market.
A project manager oversees your entire translation project. They assure your needs are met quickly and accurately every time.
Research is key to acquiring an advantage through analyzing and identifying market needs, size and competition. Once you possess vital information about where you stand in the market you can outline the best path to move ahead.
The iWantHelp Market Research department specializes in gathering, analyzing and reporting accurate information pertaining to your interests, to aid in your company’s growth.
Quantitative research provides you with hard information:
Qualitative research obtains soft information:
Using a variety of techniques and methodologies, iWantHelp conducts extensive market research to dispense in-depth insight and up-to-the-minute studies of the changing trends most likely to impact your business. Our services empower you with a global perspective of your market so that you can make strategic decisions with efficiency and speed. Cost-effective, innovative market research solutions meet your custom needs.
Every customer is important but those who spend big are even more important to business success. Extra attention to VIP Customers pays off in both the short and long-terms. iWantHelp VIP Customer Management services increase the lifetime value of your VIP customers.
Extract key customers who move your business forward and treat them with the level of sophistication they demand. Keep them coming back for more and making recommendations to their friends. Watch as even more VIP customers are on the way!
The iWantHelp Virtual Office services support starting a new business venture or expanding into multiple locations. We have the resources essential to your business endeavours for front and back- office outsourcing.
Our complete Business Start-up Identification Package includes logo design, business card, letterhead template, and a website with email addresses. iWantHelp supplies you with everything you need to start your business and substantially reduce start-up costs. All while giving you the freedom to pursue your core activities to give your venture momentum.
Learn more about how iWantHelp can foster positive growth and expansion for your organization. We are committed to providing exemplary BPO services.
iWantHelp – because your time is too valuable to spend on non-core business activities
Business process outsourcing (BPO) contracts your non-primary business functions and activities to iWantHelp as a third-party provider. Your organisation focuses on primary business functions, increasing performance, productivity, and profitability. We look forward to hearing from you. Please complete this form and we will reply quickly, usually within 24 hours.
